Why contact info is often missing

Here are five objections I hear frequently from business owners who don't want to include their full contact information.

1. "I don't want customers to know where I live."

2. "I don't want phone calls at home after hours."

3. "I use my mobile phone for business and I don't want that number made public."

5. "I already use a Contact Us form, and comments go right into my email which I check frequently."

Your visitors don't know that. People are so used to filling out those forms and never receiving a reply that they don't bother completing them. Some businesses promise a response "in two to three days." By then, your potential customer is long gone. So is the journalist who's trying to reach you.